The practice comprises of three doctors, 2 Male GPs and 1 Female GP.

Dr M Shahzad (M) – Wednesday

Dr Karim (M) – Monday, Tuesday, & Friday

Dr Radhika Balu (F) – Thursday

How to Make an Appointment

Appointments may be booked in several ways:

There are few ways of booking your appointment.

  1. Telephone consultation /Video/ face to face Consultations are available by calling the practice between 08:00 AM – 09:00 AM for the morning appointments or by calling between 01:00 PM – 02:00 PM for the afternoon/evening appointments. Reception staff will book you for the same day or next day if available.
  2. Face to Face appointments are given after GP/Nurse have triaged the patient and they are necessary.
  3. NHS 111 slots are available which has been taken from the GP surgery if you can’t get an appointment, you can call NHS 111 to access the slots that are available in the surgery for them to book patient.
  4. Online booking through patient access currently is not available.
  5. Walk-in Centre appointments are available if a patient needs to be seen & is unable to wait after speaking to the nurse or triaged by the clinician. GP Access Centre (GPAC) are the extension of the GP surgery who will deal with most common problems except sick note, report or referral. GPAC opening hours are Monday to Sunday 08:00 AM to 08:00 PM.
  6. For some of the things you do not require to see a GP such as Sick note, reports, insurance form, repeat prescription, or medication queries. You can use the “Klinik” 24/7 through our website and we aim to get back to you with in 3 days’ time.

By Phone

Patients can book an appointment by calling reception on [0208 427 7172].

In Person

Patients can visit the surgery and book an appointment with the receptionist.  Currently not available.


Please request prescriptions electronically, ask your pharmacist to send us email, via Patient access NHS app or via Klinik 24/7 – information about this has already been available on the website.   A box is available outside the surgery front door to leave paper prescription requests.

We thank all our patients for their understanding and cooperation in using the services responsibly

Book an appointment using the NHS e-Referral Service

If you have been referred to a hospital or clinic through the NHS e-Referral Service, booking your appointment online is easy, safe and secure.

You’ll need:

  • the booking reference number stated on your booking letter
  • the password or access code you were given by the person or organisation that referred you (for example, your GP practice)

If you have been referred but don’t have your booking reference number or a password or access code, please contact the person or organisation that referred you.

Please visit this link for how to:

  • check your appointment details
  • change your appointment
  • cancel your appointment
  • cancel your referral

For more information, read about what happens when you’re referred.

How to choose your hospital or clinic

In some cases you’ll have more than 1 clinic or hospital to choose from. The list of options will be the same if you book online or over the phone.

Before you select your clinic and appointment slot, consider all the options.

For example:

  • How long do I have to wait for my first appointment?
  • How quickly can I start my treatment?
  • How far away is the hospital or clinic?

In most cases you have the legal right to choose the hospital or service you’d like to go to.

This will include many private hospitals, as long as they provide services to the NHS.

Learn more about your choices in the NHS.

What to do if you haven’t been referred yet

If you want to be seen at a hospital or clinic, you’ll need to speak to your GP.

They’ll help you decide what care is best for you and make any necessary referrals.

Find out more about GP referrals